Terms of Service
Last updated: May 3, 2026
These Terms of Service (“Terms”) govern your use of gavinshirley.com, the Studio Portal at app.gavinshirley.com, and any website or service we deliver to you (collectively, the “Services”). By using the Services, you agree to these Terms.
1. Accounts
You are responsible for keeping your account credentials secure and for all activity that happens under your account. Tell us right away if you suspect unauthorized access.
2. Services and Pricing
We design, build, and maintain websites for local businesses. Pricing for new builds and the Studio Portal monthly retainer is published on the proposal we send you and confirmed at checkout. The Studio Portal retainer renews monthly and can be cancelled at any time from the Studio Portal or by emailing us.
3. Payment
Payments are processed by Stripe. By providing payment information you authorize us to charge the agreed amount on the agreed schedule. Failed payments may result in suspension of your site or Studio Portal access until resolved.
4. Content You Provide
You retain ownership of brand assets, photography, copy, and other materials you provide. By providing them, you grant us a worldwide, non-exclusive license to host, reproduce, modify, and display them solely for the purpose of building and operating the Services on your behalf.
You represent that you have the rights to the content you provide and that it does not infringe anyone else's rights.
5. Acceptable Use
You agree not to:
- Use the Services to break the law or infringe anyone's rights.
- Upload malware, spam, or unlawful content.
- Attempt to access accounts or data that are not yours.
- Resell, sublicense, or attempt to reverse engineer the Services.
- Interfere with the operation of the Services or the experience of other users.
6. Cancellation and Refunds
You can cancel the Studio Portal monthly retainer at any time. Cancellations take effect at the end of the current billing cycle. One-time site builds are non-refundable once production has begun, except as required by law or as separately agreed in writing.
7. Intellectual Property
On full payment of the agreed build fee, you receive a perpetual license to use the website we deliver for your business. We retain ownership of our underlying templates, components, code patterns, and proprietary tooling, and reserve the right to reuse them on other projects.
8. Disclaimers
The Services are provided “as is” and “as available.” We disclaim all warranties to the fullest extent permitted by law, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation, specific traffic or revenue outcomes, or compatibility with every browser or device.
9. Limitation of Liability
To the maximum extent permitted by law, our total liability arising out of or related to the Services will not exceed the amounts you paid us in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.
10. Termination
We may suspend or terminate your access to the Services if you materially breach these Terms. On termination, your right to use the Services ends, but sections that by their nature should survive termination will continue to apply.
11. Changes
We may update these Terms from time to time. The current version will always be posted at this URL with a “Last updated” date. Continued use of the Services after changes are posted constitutes acceptance.
12. Governing Law
These Terms are governed by the laws of the United States and the state in which we are domiciled, without regard to conflict of law principles.
13. Contact
Questions about these Terms? Email us at: